Refund Policy

1. Overview

• Salescore Technologies Private Limited (“Company,” “we,” “our,” or “us”) provides Flyerworks as a digital SaaS product with instant access. This refund policy is designed to balance customer protection with fair usage and misuse prevention.

2. Refund Eligibility

• Refunds are available only within 7 calendar days from the date of payment for the first billing cycle of a new subscription.
• A refund request is eligible only if:
• The request is made within 7 days of purchase, and
• The user has downloaded fewer than 10 flyers during this period.
• Once 10 or more flyers are downloaded, the service is considered consumed and the subscription becomes non-refundable.

3. Usage Measurement

• A “download” refers to any flyer exported or saved from the platform in any format.
• Usage is tracked automatically by Flyerworks systems and is final for refund determination.

4. Non-Refundable Situations

Refunds will not be granted if:

• The request is made after 7 days.
• 10 or more flyers have been downloaded.
• The subscription is a renewal, upgrade, add-on, or promotional plan (unless explicitly stated).
• There is abuse, misuse, or refund cycling.
• The account violates the Terms & Conditions.
• No partial refunds or prorated refunds are offered.

5. Refund Process

• Refund requests must be emailed to support@flyerworks.app.
• Approved refunds are processed to the original payment method within 5–10 business days.
• Upon refund approval, the account will be downgraded or suspended with loss of paid access.

6. Policy Updates

• We reserve the right to modify this Refund Policy at any time. Continued use of Flyerworks after changes constitutes acceptance.