Flyerworks Privacy Policy

1. Information We Collect

We collect the following data to provide and improve Flyerworks:

• Personal Data: Name, phone number, email, store/business name, and billing information during signup and subscription.
• Usage Data: Flyer creation activity, templates used, product selections, time spent within the app.
• Analytics Data: Aggregated behavior data such as page views, actions, and session frequency, collected via tools like Google Analytics.
• Device & Technical Data: IP address, browser details, device identifiers, and approximate location.
• User-Generated Content: Flyers created, product details added, and photos uploaded by the user.
• Customer Support Data: Messages, calls, and interactions with our support team.
• Marketing Preferences: Communication preferences and opt-in status.
• Marketing Pixel Data: Events tracked via Meta Pixel to analyze flyer-related actions for remarketing purposes.
• Payment Data: Payment status and transaction details via Razorpay or manual UPI methods.
• Communication Metadata: WhatsApp-based messages used for onboarding, reminders, and support.

2. How We Use Your Data

We use your data to:

• Deliver and improve the Flyerworks service.
• Assist with onboarding, training, and customer support.
• Analyze usage patterns to enhance performance and usability.
• Prevent fraud and ensure platform security.
• Comply with legal or regulatory requirements.
• Send important account-related communications.
• Market Flyerworks or related services using aggregate or anonymized data.
• Develop new features, templates, or future products.
• Retarget existing users through ad platforms such as Facebook/Instagram (Meta Pixel), where permitted.

3. Legal Basis for Processing

We process your data based on:

• Your consent (e.g., marketing or pixel tracking).
• Contractual necessity (e.g., fulfilling your subscription).
• Legitimate interests (e.g., fraud prevention, analytics, service improvements).

4. Data Sharing & Disclosure

Your data may be shared only with:

• Authorized service providers (e.g., cloud infrastructure, analytics, payment gateways) under strict confidentiality.
• Legal or regulatory authorities, if required by law.
• We do not sell or rent your personal data.

5. Data Retention

• Data is retained only as long as necessary for service delivery, legal compliance, or legitimate business interests.
• You may request deletion, correction, or export of your personal data by emailing support@flyerworks.app.
• If you withdraw consent, some features or access may be restricted.

6. Data Security

• We follow industry-standard security practices including encrypted storage, secure hosting, access controls, and audits.
• No system is completely immune to breaches. Use of the service is at your own risk.

7. User Rights

You have the right to:

• Access your data.
• Request correction or deletion.
• Restrict or object to processing.
• Withdraw consent.
• Request data portability.

8. International Data Transfers

• Some data may be processed outside India by service providers.
• We ensure appropriate safeguards as required by applicable law.

9. Cookies & Tracking

• We use first-party cookies and Google Analytics to understand usage.
• We use Meta Pixel for remarketing where permitted.
• You may manage cookies via browser settings; some features may be limited.

10. Changes to This Privacy Policy

• We may update this policy periodically.
• Material changes will be communicated via email or in-app notice.
• Continued use of Flyerworks constitutes acceptance.

11. Contact

• For privacy-related queries:
• support@flyerworks.app
• Salescore Technologies Private Limited